Contact us
Email info@naloudigital.com. If possible, include the email address linked to your DOWN? account and a short description of what is happening.
Frequently asked questions
I am not receiving notifications
Check that notifications for DOWN? are enabled in your iPhone settings. In the app, Settings also includes switches for chat messages and activity notifications.
My contacts are not being found
Give DOWN? access to Contacts in Settings › Apps › DOWN? › Contacts. You can turn this permission off at any time.
How do I delete my account?
In DOWN?, go to Profile › Settings › Delete account. Your account and associated data will then be permanently deleted.
How does DOWN? Plus work?
DOWN? Plus gives you access to extra activities, the ability to make plans without matching first and your own memories. You can manage or cancel your subscription in your Apple account: Settings › your name › Subscriptions.
I have another issue
Email us at info@naloudigital.com. Attach a screenshot when it helps, but never share your password.